Contact Us
Last updated: 23 June 2026
We are here to help. Whether you have a question about the system, your order, a refund, or accessing your purchase, please reach out and a real person will get back to you.
Response Time
We aim to respond to all emails within 1 to 2 business days, Monday to Friday. During busy periods it may take a little longer, and we appreciate your patience.
What to Include in Your Message
To help us resolve your query quickly, please include:
- Your full name
- The email address used for your purchase
- Your order number, found in your purchase receipt
- A brief description of your query or issue
Refunds and Billing
For refund requests, email us with the word "Refund" and your order details. See our Refund Policy for full details, including the 30 day Tension Free Guarantee.
Business Details
Desk Reset Protocol
United Kingdom
Website: deskresetprotocol.com
Important Health Disclaimer
The Desk Reset Protocol provides general educational information about movement, posture, and desk based wellbeing. It is not medical advice. Nothing we provide is intended to diagnose, treat, cure, or prevent any condition.
Back, neck, and joint tension can have underlying medical causes, including disc problems, nerve compression, arthritis, inflammatory conditions, past injuries, and other musculoskeletal or spinal conditions. We make no guarantee of any physical or health result. Results vary from person to person, and individual outcomes depend on many factors outside our control.
Before beginning this or any new movement routine, check with a qualified healthcare professional, especially if you have an existing back, neck, or spinal condition, a recent injury, or are pregnant. Move gently and stay within a comfortable range. Stop immediately and seek advice if you feel sharp pain, numbness, tingling, dizziness, or any unusual discomfort. If your pain is sudden, severe, persistent, or accompanied by other symptoms, please consult a qualified medical professional. You use this information at your own discretion and risk.